Location : Glasgow
Salary : £22,000 - £24,000 per annum
Are you passionate about putting customers at the heart of everything you do?
Do you thrive on working in a fast-paced environment?
If you answered yes, this could be the perfect opportunity for you.
Brightwork Ltd (part of the Staffline Group) are a multi sector recruitment organisation who specialise in the provision of recruitment services across a variety of industries.
We recruit high quality temporary and permanent staff for organisations and pride ourselves on ensuring a successful match to employers of choice.
A fantastic opportunity exists for an experienced Account Manager to join our onsite team in Glasgow.
We are looking for a customer-centric individual who is willing to focus and commit for their customers. You will ideally have a background in customer service with strong administration and problem-solving skills.
Why work for Brightwork?
At Brightwork we believe in rewarding our people, so not only will you receive a competitive salary and comprehensive training, you’ll also be given a range of benefits including :
Offsite team building and social events throughout the year
Excellent career progression opportunities
Life Insurance and Pension Scheme
Perkbox rewards including discounts on high street shopping
The Account Manager Role
You will be supporting the onsite team to fulfil client demands from recruitment and selection to worker management. Your duties will include but are not limited to :
Providing a positive customer experience, dealing with any worker queries quickly and efficiently.
Fulfilling daily volume requirements in line with client deadlines; including the recruitment and selection of workers.
Induction training with contractors followed by refresher training as required.
Preparing documentation required for client review meetings.
Inputting and checking data for weekly payroll ensuring accuracy and sending off to our Shared Service team.
Providing out of hours on-call support as required.
Handle compliance requirements and keep secure records for audit purposes.
Who are we looking for?
You will be a customer-centric individual, who puts the customer at the heart of everything you do.
You will have a growth mindset, always on the lookout for new ways of working while you fulfil the needs of both your client and customers.
You can build and maintain effective relationships with both clients and customers
Strong administration and organisational skills
You will have excellent customer service skills and strong interpersonal skills
Ability to prioritise and react quickly to new situations
Brightwork are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital / family status