Digital Development Manager Mobile Applications
This is a fantastic opportunity to come and work for a company voted 5th in the Great Place to Work (Best Large Workplaces) awards 2018, and Number 15 in Europe in 2017! We have over 450 stores and over 310 Groom Rooms and are the UK's number one pet care business.
Our business is fast-paced, innovative and fun and it's our people that make the difference.
We are the UK’s leading pet specialist and aim to be the Best Pet Care business in the World, providing pet owners with all their needs including food, accessories, veterinary and grooming services.
Our Omni-channel retailing business operates from a UK wide store network of over 450 superstores alongside an online offering via our website.
We also offer services to our customers through our in-store veterinary practices and grooming salons, as well as nutrition consultations, aquaria water testing and pet micro-chipping.
We operate the UK’s largest small animal veterinary business through our interest in around 450 first opinion joint venture practices and 4 specialist referral centres.
Our first opinion practices are mainly operated under the Vets4Pets brand and are located both in-stores, as well as in standalone locations.
Our referral centres provide high level, specialist services to both our own, and independent, first opinion practices.
Background to the Appointment
We are looking to accelerate our Digital development and deliver significant change as part of our overall seamless shopping strategy over the coming years.
This role will ensure the successful delivery of the digital elements of the seamless shopping experience (in a channel & device agnostic way) by leading the delivery of the digital development and creating new capability for the business.
This is a key role in business to use technology as an enabler to making Pets at Home the number one portal online for anything pet-related.
Role Responsibilities and Accountabilities
The Digital Development Manager will be responsible for working across the organisation to deliver a seamless shopping experience for customers by acting as product owner for digital development projects across ecommerce and many aspects of the instore seamless shopping experience in the future.
The role is a unique blend of strategic development and practical execution. Part of a small but highly capable team (made up of internal functions and 3rd party partners) the ideal candidate will possess best in class technical and influencing skills with excellent implementation capability.
Working cross functionally within the business, this role will also help inform and educate the business on how best to maximise the opportunity by digitally engaging with customers.
Reporting to the Head of Digital Development, this role is a key member of the Digital Senior leadership team.
Strategic Development & Customer Experience
Key Skills and Experience
Competencies and Leadership Characteristics
Organisation : Pets at Home
Expiry Date : 31-01-2020
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